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  1. <!DOCTYPE html>
  2. <html lang="zh-CN">
  3. <head>
  4. <meta charset="UTF-8">
  5. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  6. <title>A+在建客户动态管理小程序</title>
  7. <link rel="stylesheet" href="styles.css">
  8. </head>
  9. <body>
  10. <main class="preview-shell">
  11. <section class="phone" aria-label="微信小程序手机预览">
  12. <header class="status-bar">
  13. <span>13:15</span>
  14. <span class="status-icons">5G 100%</span>
  15. </header>
  16. <div class="miniapp-top">
  17. <button class="icon-btn" type="button" aria-label="返回">‹</button>
  18. <strong>A+在建客户动态管理</strong>
  19. <div class="capsule" aria-hidden="true">
  20. <span></span>
  21. <i></i>
  22. </div>
  23. </div>
  24. <div class="page-stack">
  25. <section class="page active" data-page="home">
  26. <div class="hero-panel">
  27. <p>A/A+ 客户日报</p>
  28. <h1>今日巡查预警</h1>
  29. <div class="metric-row">
  30. <article>
  31. <strong id="mobileFeedbackCount">18</strong>
  32. <span>今日巡查</span>
  33. </article>
  34. <article>
  35. <strong id="mobileRedCount">5</strong>
  36. <span>异常预警</span>
  37. </article>
  38. <article>
  39. <strong id="mobileAuditCount">11</strong>
  40. <span>待核查</span>
  41. </article>
  42. </div>
  43. </div>
  44. <div class="quick-actions">
  45. <button type="button" data-jump="entry">提交日查</button>
  46. <button type="button" data-jump="follow">处置记录</button>
  47. <button type="button" data-jump="board">问题分析</button>
  48. </div>
  49. <section class="content-block">
  50. <div class="block-title">
  51. <h2>预警提醒</h2>
  52. <span id="warningCount">4 项</span>
  53. </div>
  54. <ul class="task-list" id="warningList">
  55. <li>
  56. <b>红色</b>
  57. <div>
  58. <strong>肖女士木作收口不一致</strong>
  59. <p>A+ 客户日查异常,需设计师和项目经理共同到场说明。</p>
  60. </div>
  61. </li>
  62. <li>
  63. <b>核查</b>
  64. <div>
  65. <strong>陈先生墙面返修完成</strong>
  66. <p>项目经理已提交完成申请,等待监察部现场复验。</p>
  67. </div>
  68. </li>
  69. </ul>
  70. </section>
  71. <section class="content-block">
  72. <div class="block-title">
  73. <h2>问题动态</h2>
  74. <span>实时</span>
  75. </div>
  76. <div class="feed-item">
  77. <span class="avatar">交</span>
  78. <div>
  79. <strong>交付助理新增 3 条每日巡查</strong>
  80. <p>其中 1 条由客户群反馈触发异常预警。</p>
  81. </div>
  82. </div>
  83. <div class="feed-item">
  84. <span class="avatar green">监</span>
  85. <div>
  86. <strong>监察部通过 2 条核查</strong>
  87. <p>已处理问题同步进入部门质量复盘池。</p>
  88. </div>
  89. </div>
  90. </section>
  91. </section>
  92. <section class="page" data-page="entry">
  93. <div class="page-heading">
  94. <h1>提交每日巡查</h1>
  95. <p>快速记录 A/A+ 客户日查情况、问题描述和客户群反馈。</p>
  96. </div>
  97. <form class="form-card" id="feedbackForm">
  98. <label>
  99. <span>客户姓名</span>
  100. <input name="customer" type="text" value="肖女士">
  101. </label>
  102. <label>
  103. <span>客户等级</span>
  104. <select name="tier">
  105. <option>A+</option>
  106. <option>A</option>
  107. </select>
  108. </label>
  109. <label>
  110. <span>巡查状态</span>
  111. <select name="status">
  112. <option>异常</option>
  113. <option>已巡查</option>
  114. <option>未巡查</option>
  115. </select>
  116. </label>
  117. <label>
  118. <span>问题类型 / 观察项</span>
  119. <select name="type">
  120. <option>施工质量</option>
  121. <option>文明施工</option>
  122. <option>客户群反馈</option>
  123. <option>设计变更</option>
  124. <option>沟通响应</option>
  125. <option>材料交付</option>
  126. </select>
  127. </label>
  128. <label>
  129. <span>预警级别</span>
  130. <select name="level">
  131. <option>红色预警</option>
  132. <option>橙色预警</option>
  133. <option>蓝色关注</option>
  134. </select>
  135. </label>
  136. <label>
  137. <span>施工质量</span>
  138. <select name="siteQuality">
  139. <option>存在质量疑问</option>
  140. <option>正常</option>
  141. <option>需复核</option>
  142. </select>
  143. </label>
  144. <label>
  145. <span>文明施工</span>
  146. <select name="civility">
  147. <option>现场材料堆放偏乱</option>
  148. <option>正常</option>
  149. <option>成品保护不足</option>
  150. <option>发现抽烟情况</option>
  151. </select>
  152. </label>
  153. <label>
  154. <span>客户群反馈</span>
  155. <textarea name="groupFeedback" rows="3">客户群反馈木作收口与效果图差异明显,希望项目经理今天到场确认整改方案。</textarea>
  156. </label>
  157. <label>
  158. <span>问题描述 / 巡查结论</span>
  159. <textarea name="summary" rows="4">客户对收口差异较敏感,建议今天完成现场复核并同步整改清单。</textarea>
  160. </label>
  161. <button class="primary-btn" type="submit">保存日查并触发预警</button>
  162. </form>
  163. </section>
  164. <section class="page" data-page="detail">
  165. <div class="customer-card">
  166. <div class="customer-main">
  167. <span class="avatar large">肖</span>
  168. <div>
  169. <h1 id="detailCustomer">肖女士</h1>
  170. <p id="detailAddress">阅花溪 9 栋 B 座 1702</p>
  171. </div>
  172. <em>A+</em>
  173. </div>
  174. <div class="tag-row">
  175. <span id="detailLevel">红色预警</span>
  176. <span id="detailType">施工质量</span>
  177. <span>二次反馈</span>
  178. </div>
  179. </div>
  180. <section class="content-block">
  181. <div class="block-title">
  182. <h2>巡查与问题摘要</h2>
  183. <span>影响 91</span>
  184. </div>
  185. <dl class="info-list">
  186. <div><dt>责任部门</dt><dd>光宸</dd></div>
  187. <div><dt>施工阶段</dt><dd>木作安装</dd></div>
  188. <div><dt>设计师</dt><dd>蔡菁</dd></div>
  189. <div><dt>项目经理</dt><dd>刘江斌</dd></div>
  190. <div><dt>日查情况</dt><dd>异常</dd></div>
  191. <div><dt>处置后满意度</dt><dd>待回访</dd></div>
  192. </dl>
  193. </section>
  194. <section class="content-block">
  195. <div class="block-title">
  196. <h2>问题链路</h2>
  197. <button type="button" data-jump="follow">去处置</button>
  198. </div>
  199. <ol class="timeline" id="detailTimeline">
  200. <li>
  201. <strong>客户反馈</strong>
  202. <p>木作收口与效果图差异明显,要求今天给出整改方案。</p>
  203. <span>今天 09:42</span>
  204. </li>
  205. <li>
  206. <strong>初步归因</strong>
  207. <p>设计交底与现场深化尺寸未完全同步,需联合复核。</p>
  208. <span>今天 10:20</span>
  209. </li>
  210. </ol>
  211. </section>
  212. </section>
  213. <section class="page" data-page="follow">
  214. <div class="page-heading">
  215. <h1>处置记录</h1>
  216. <p>记录问题处理动作、根因分析、客户回访和提交核查申请。</p>
  217. </div>
  218. <form class="form-card" id="actionForm">
  219. <label>
  220. <span>选择问题</span>
  221. <select name="issue">
  222. <option>肖女士 · 木作收口不一致</option>
  223. <option>周先生 · 沟通响应慢</option>
  224. <option>林女士 · 材料到货延期</option>
  225. </select>
  226. </label>
  227. <div class="segmented" role="group" aria-label="处置动作">
  228. <button class="selected" type="button">现场复核</button>
  229. <button type="button">整改中</button>
  230. <button type="button">提交核查</button>
  231. </div>
  232. <label>
  233. <span>处置说明</span>
  234. <textarea name="note" rows="4">已约设计师、项目经理 16:00 到场,现场确认差异点并同步整改清单。</textarea>
  235. </label>
  236. <label>
  237. <span>处置后满意度</span>
  238. <select name="satisfaction">
  239. <option>待回访</option>
  240. <option>满意</option>
  241. <option>一般</option>
  242. <option>不满意</option>
  243. </select>
  244. </label>
  245. <label>
  246. <span>建议核查时间</span>
  247. <input name="auditTime" type="datetime-local" value="2026-07-02T10:30">
  248. </label>
  249. <button class="primary-btn" type="submit">保存处置并提交核查</button>
  250. </form>
  251. <section class="content-block compact">
  252. <div class="block-title">
  253. <h2>待核查</h2>
  254. <span id="pendingAuditText">3 个</span>
  255. </div>
  256. <div class="reminder-row">
  257. <b>明天</b>
  258. <div>
  259. <strong id="auditIssueName">陈先生墙面返修</strong>
  260. <p id="auditIssueDesc">监察部复验通过后可标记为已处理。</p>
  261. </div>
  262. </div>
  263. <div class="quick-actions">
  264. <button type="button" id="auditPassBtn">核查通过</button>
  265. <button type="button" id="auditRejectBtn">驳回整改</button>
  266. </div>
  267. </section>
  268. </section>
  269. <section class="page" data-page="board">
  270. <div class="page-heading">
  271. <h1>问题分析</h1>
  272. <p>按日查异常、问题类型、部门和预警等级查看 A/A+ 客户反馈趋势。</p>
  273. </div>
  274. <div class="board-summary">
  275. <article>
  276. <span>本周巡查</span>
  277. <strong id="weeklyCount">55</strong>
  278. <p>异常预警 8 件</p>
  279. </article>
  280. <article>
  281. <span>闭环率</span>
  282. <strong id="closureRate">82%</strong>
  283. <p>较上周 +6%</p>
  284. </article>
  285. </div>
  286. <section class="pipeline">
  287. <article>
  288. <div class="stage-head"><b>施工质量</b><span>26</span></div>
  289. <div class="bar"><i style="width: 86%"></i></div>
  290. <p>主要集中在收口、返修、成品保护。</p>
  291. </article>
  292. <article>
  293. <div class="stage-head"><b>设计变更</b><span>19</span></div>
  294. <div class="bar"><i style="width: 72%"></i></div>
  295. <p>变更确认链路需要固化。</p>
  296. </article>
  297. <article>
  298. <div class="stage-head"><b>文明施工</b><span>15</span></div>
  299. <div class="bar"><i style="width: 48%"></i></div>
  300. <p>现场杂乱、成品保护和抽烟情况需要每日复核。</p>
  301. </article>
  302. <article>
  303. <div class="stage-head"><b>材料交付</b><span>9</span></div>
  304. <div class="bar"><i style="width: 36%"></i></div>
  305. <p>进口材料需提前建立替代池。</p>
  306. </article>
  307. </section>
  308. <section class="content-block">
  309. <div class="block-title">
  310. <h2>部门预警排行</h2>
  311. <span>周榜</span>
  312. </div>
  313. <div class="rank-row"><b>1</b><span>光宸</span><strong>12 件</strong></div>
  314. <div class="rank-row"><b>2</b><span>澜光</span><strong>9 件</strong></div>
  315. <div class="rank-row"><b>3</b><span>蘭堂</span><strong>7 件</strong></div>
  316. </section>
  317. </section>
  318. </div>
  319. <nav class="tabbar" aria-label="底部导航">
  320. <button class="active" type="button" data-tab="home"><span>⌂</span>首页</button>
  321. <button type="button" data-tab="entry"><span>+</span>日查</button>
  322. <button type="button" data-tab="detail"><span>□</span>详情</button>
  323. <button type="button" data-tab="follow"><span>✓</span>处置</button>
  324. <button type="button" data-tab="board"><span>▦</span>分析</button>
  325. </nav>
  326. <p class="toast" id="toast" aria-live="polite"></p>
  327. </section>
  328. </main>
  329. <script src="app.js"></script>
  330. </body>
  331. </html>